Click on a rental policy for more details
Driver Licence Requirements
An ONTARIO valid G license or EQUIVALENT from other Canadian Province, is required for a vehicle rental. If the customer is from another country then either customer's international license (preferably) or country's full license with the proof of customer's PASSPORT is required to rent any one of the fleet vehicles. ITS CUSTOMERS RESPONSIBILITY TO CHECK WITH THE MINISTRY of TRANSPORTATION TO UNDERSTAND THE CLASS OF THE LICENSE THE CUSTOMER IS HOLDING AND THE VEHICLE THE CUSTOMER IS DRIVING..

LATE HOUR & EXTRA DAILY Charge
PLEASE READ THIS POLICY CAREFULLY
All our vehicles, in general and 7-15 passenger vehicles, in particular, are reserved at a short interval between the two reservations, during the busy periods. We want all our customers be served professionally & ON TIME to their reservations. So its very important that the customer in the rental adheres strictly to the "TIME DUE IN" agreed upon in the rental agreement (RA#), or the customer will be charged LATE HOUR fee, which will be between 25%-50% of the daily rental charge. For example, if the daily rental price is $100, then the LATE HOUR fee will, at least, be $25-$50 / HOUR . Failure to show up within four hours of the agreed upon rental "TIME DUE IN" will lead the customer to pay EXTRA DAILY fee which could be up to $200 more than the daily rental price for the, probable, price adjustments to the next reservation in lieu of the late pick up harassment of the next customer. PLEASE RESPECT THE TIME SCHEDULE OF THE NEXT CUSTOMER(s), AS THE "NEXT CUSTOMER" COULD BE YOU TOO.

Reservation Confirmation
All the reservation requests sent online are acknowledged with the RESERVATION REQUEST CONFIRMATION email ,in a "HOLI-BRAM 12345678" or a HOLI-YYZP-12345678" format ,which is not the CONFIRMATION of the reservation(s) untill the customer gets an email from [email protected] for the reservation confirmation , in a 7 digit "4501234" format,within 48 hours , if the customers do not get any "confirmation" email from [email protected] within 48 hours of the reservation request, the reservation request won't be considered as a "confirmed" reservation

Cleanliness of the vehicle
Holiday Car & Truck Rentals is committed to provide our invaluable customer a clean and tidy vehicle at the time of rental and expect the same gesture from the customer. The vehicle returned soiled , untidy and unclean beyond a reasonable limit will be charged up to $325 with no exception(s).

Reservation advance payment
Total reservation amount will be charged at the time of reservation confirmation for a high occupancy vehicle( 8-15 passenger Vans/SUVs), Luxury/Primium vehicles.

35% of total reservation amount will be charged for rest of the fleet. Full amount or the pending amount , if any, will be charged at the time of rental, this rental charge will be separate than the security deposit or pre-authorization of the renter's credit card which ranges between $500-$2500 depending upon the type of vehicle the customer rents.

Credit Card Requirements
We require one of major credit cards in the name of renter for security deposit purpose. If the main driver does not have a credit card in his/her name and wants to borrow the credit card of another person for this purpose, then, we would need to add the name of the person lending the credit card to the rental agreement with applicable fee/charge. It is required by the company that the person to be added as an additional driver has a valid G or equivalent licence. PLEASE NOTE THAT we've a NO CREDIT CARD--NO RENTAL POLICY in place.

Pre-Authorization / Security Deposit
Pre-authorization is the security deposit needed at the time of rental. The pre-authorization amount doesn't show up in the monthly credit card statement of the customer. For most of the cars up to 7 passenger capacity it is $2000 but for premium/luxury and 8 to 15 passenger vehicles it ranges between $1500-$5000 depending upon the LDW deductible selected by the customer.


Payment of Rental Agreement
All rental agreements will be charged in advance. The reservations are charged randomly, if the customers are not charged for their reservation amount at the time of reservation confirmation, then the whole amount will be charged at the time of the rental. PLEASE NOTE THAT THE RENTAL CHARGE WILL BE SEPARATE FROM THE SECURITY DEPOSIT/PRE-AUTHORIZATION.

Reservation CANCELATION policy (Please READ CAREFULLY)
CANCELATION POLICY FOR THE REGULAR VEHICLES (EXCEPT THE LUXURY/PREMIUM VEHICLES) UP TO 5 PASSENGERs SEATING CAPACITY....All cancellations are subject to the current one day rental charges with fees and Taxes, if the Cancellation(s) is/are submitted within 72hrs prior to the actual pickup time. 50% of the reservation amount will be charged, if, cancelations are submitted atleast upto 48 hours prior to the actual pickup time. Full amount, as per reservation request, will be charged for the cancelations received in less than 48 hours of actual pickup time.

BELOW IS THE CANCELATION POLICY FOR THE VEHICLES FROM 7-15 PASSENGERs SEATING CAPACITY.....All cancellations on confirmed reservations are subjected to full rental charges as per the reservation request. This applies to the following vehicles: 7-15 PASSENGER VANS / MINIVANS, 7-9 PASSENGER SUVs, LUXURY & MOVING TRUCKS.. NO REFUNDS ON THE CANCELATION OF THE CONFIRMED RESERVATIONS OF THE ABOVE MENTIONED VEHICLES WILL BE GIVEN... PLEASE READ CAREFULLY.

Insurance coverage (CDW/LDW)
For all the vehicles to run on the road, insurance coverage is mandatory. If the customer has OPCF27 coverage in the insurance policy then the customer needs not to pay for insurance coverage costs. However, this exemption in waiving off insurance costs for having OPCF 27 add-on in the customers insurance policy is not applicable on the 12-15 passenger vans, as most of the insurance companies have some GROSS WEIGHT LIMITs. So please make sure with your insurance company regarding the coverage, as, the rental vehicle may exceed the Gross Weight limit of the customer's insurance company's policy. This is customer's responsibility to check their insurance coverages. PLEASE BRING IN THE COPY OF YOUR OPCF27 COVERAGE in your INSURANCE POLICY, TO AVOID ANY LDW Ins. CHARGEs.
The customers holding a credit card to cover the rental vehicle CDW need to make sure, from their credit card providers, on their own about the coverage(s) limit, their credit cards extend towards the insurance of vehicles. Please make sure that the coverage limit is more than the MSRP of the rented vehicle. The proof of coverage may be required at the time of rental as we want our customer and vehicle are legally covered by the insurance.

Roadside Assistance
We have no comprehensive ROADSIDE ASSISTANCE or ONSITE VEHICLE REPLACEMENT option on our rentals or vehicles. We try to keep our fleet well serviced on time , but in an UNFORTUNATE case of any mechanical trouble/failure we can assist the customer in finding the best solution available onsite through our online resources. If the fault occurs due to any regular vehicle running , then the cost incurred will be refunded to the customer, but if the fault/trouble arises due to rough handling /misuse of the vehicle by the renter, then the cost on the repairs will be charged to the customer only. in worse scenario case, if the customers opt for their transportation to their rental drop off location a maximum of $110 per passenger will be offered as a compensation.

Age Requirements
Minimum Age: 23
Age 23 to 24 - $ 9.99 charged/ day, extra for cars and vans $19.99 charged extra / day for luxury $ premium
Age 25 and over
*The renter should be atleast 23 years of age, but the driver will still be considered "underage" below an age of 25 for which additional charge of $ 9.99 will be charged.

Additional Drivers
additional drivers permitted
Minimum Age for Additional Drivers: 23
*All the additional drivers need to have a valid G licence

Fuel Policy
Vehicles must be returned with the fuel tank: As It Left
Fuel surcharges will apply. Price depends on current market. Ask at counter.

Deposit Requirements
Cash deposits are not accepted.
Holiday Car And Truck Rental accepts the following rental deposits:
VISA, Master Card

Payment Methods
Holiday Car And Truck Rental accepts the following methods of payment:
Debit Card, Company Account, VISA, Master Card, Cash

Optional Charges and Coverage
LDW $1000 Deductible(Eco)
24.84 per day
684.84 per month
170.84 per week
LDW $1500 Deductible(Eco)
21.99 per day
523.36 per month
138.53 per week
LDW $2500 Deductible(Eco)
15.99 per day
277.84 per month
100.84 per week
CDW-$1000 Deductible
74.99 per day
1349.84 per month
449.84 per week
CDW-$1500 Deductible
64.99 per day
1169.84 per month
389.84 per week
CDW-$2500 Deductible
54.99 per day
989.84 per month
329.84 per week
LDW 1000 Deductible(Lx)
74.84 per day
1349.84 per month
449.84 per week
LDW 2500 Deductible(Lx)
39.99 per day
600.84 per month
214.84 per week
LDW 3500Deductible(Lx)
35.99 per day
584.84 per month
200.84 per week
LDW-5000 deductible(Lx)
29.84 per day
492.84 per month
179.84 per week
LDW $1000 Deductible(12-15P)
54.99 per day
1484.84 per month
384.93 per week
LDW 2500 Deductible(12-15P)
39.99 per day
1184.84 per month
314.93 per week
CDW 3500 Deductible
44.99 per day
809.84 per month
269.84 per week
Travelling to USA
9.99 per day
219.84 per month
60.84 per week
Travelling outside Ontario within Canada
5.84 per day
119.84 per month
35.84 per week
Underage (23-24) Fee
9.99 per day
219.84 per month
69.84 per week
200 Kilometer Package (Rgl.)
40.00 fixed
500 Kilometer package (Rgl.)
80.00 fixed
1000 Kilometer Package (Rgl.)
150.00 fixed
Unlimited Kilometre Package (Regl.)
120.00 per day
3360.00 per month
840.00 per week
Underage Premium/Luxury
19.99 per day
559.72 per month
139.93 per week
500 Extra Kilometers (Cars+Small SUVs)
55.00 fixed
200 Kilometer Package (Lx)
55.00 fixed
500 Kilometre Package (Lx)
115.00 fixed
1000 Kilometre Package (Lx)
200.00 fixed
Unltd. Kilometers (Lx)
190.00 per day
5320.00 per month
1330.00 per week
500 Kilometer Pack (Pr)
165.00 fixed
1000 Kilometer Pack (Pr)
300.00 fixed
Additional Driver(Lx)
14.99 per day
370.84 per month
94.84 per week
Additional Driver
9.99 per day
219.84 per month
60.84 per week
Child seat
9.99 per day
199.80 per month
69.93 per week
G.P.S
10.00 per day
200.00 per month
65.00 per week
$0 dedutible Tire&windshield Damage Waiver
7.84 per day
219.52 per month
54.88 per week
Underage (23-24 Years) Driver Fee
14.99 per day
419.84 per month
104.84 per week
Ottawa Drop Off
799.84 fixed
Monrteal DropOff
884.84 fixed
Quebec Drop Off
1284.84 fixed
Halifax Drop Off
1984.84 fixed
New York Drop Off
1219.84 fixed
Vancouver Drop Off
4684.84 fixed
Personal Car Parking
15.00 per day
420.00 per month
105.00 per week

Cancelation Policy
BELOW IS THE CANCELATION POLICY FOR THE VEHICLES FROM 6-15 PASSENGERs SEATING CAPACITY.....Due to the demand on our fleet during high season, all cancellations on confirmed reservations are subjected to full rental charges as per the reservation request. ONCE YOU GET A 7 DIGIT RESERVATION CONFIRMATION, STARTING FROM 455**** ,THAT RESERVATION CAN'T BE CANCELED, FULL RESERVATION AMOUNT WILL BE CHARGED IN SUCH CASES. This applies to the following vehicles: 6-15 PASSENGER VANS / MINIVANS, 6-8 PASSENGER SUVs/PICK-UP TRUCKs, LUXURY & MOVING TRUCKS.. NO REFUNDS ON THE CANCELATION OF THE CONFIRMED RESERVATIONS OF THE ABOVE MENTIONED VEHICLES WILL BE GIVEN... PLEASE READ CAREFULLY. CANCELATION POLICY FOR THE REGULAR VEHICLES (EXCEPT THE LUXURY/PREMIUM VEHICLES) UP TO 5 PASSENGERs SEATING CAPACITY....All cancellations are subjected to the current one day rental charges with fees and Taxes, if the Cancellation(s) is/are submitted within 72hrs prior to the actual pickup time. 50% of the reservation amount will be charged, if, cancelations are submitted 48 hours prior to the actual pickup time. Full amount, as per reservation request, will be charged for the cancelations received in less than 48 hours of actual pickup date and time.

Insurance and Coverage